Standard Ground U.S. Shipping

All U.S. orders will be sent via UPS, FedEx or the most economical service available.

Expect your package within 7-10 business days depending upon your geographic location.

In order to return merchandise, an RMA number must be obtained from our customer service department. e-mail us at customerservice@fantastiquefragrances.com for your RMA #.

Unopened merchandise (except Skincare and Haircare items) may be returned in its original condition, including original packaging and packing slip within 30 days of receipt. A refund will be issued less any shipping/gift wrapping charges.

Returns may be subject to a 20% restocking fee if:
   Merchandise is returned without an RMA number
   Merchandise is returned after 30 days
   Merchandise is not returned in its original, manufacturers condition

Shipping costs incurred to return the product to us will not be refunded.

We do not offer refunds or exchanges on Skincare or Haircare items due to health reasons.
Please make your selections carefully.

We require the following information to process your return. (If this information is not included, we will be unable to process your return.)

• RMA number

• Full name and address

• Phone number

• E-mail address

• Packing slip

• Original Order Confirmation Number

• Your reason for returning the merchandise

Please return the merchandise to:
FantastiqueFragrances.com
RETURNS DEPARTMENT
104 Parkway Drive South
Hauppauge, NY 11788 USA

All returns must be shipped back to FantastiqueFragrances.com using a trackable courier. (UPS, FedEx, USPS Delivery Confirmation)

Any package that has not been received by FantastiqueFragrances.com and tracking information cannot be provided, will be the sole responsibility of the shipper.

**Please allow up to 14 business days to process your return or exchange.




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Please contact our customer service department for an RMA. Upon receipt of the damaged merchandise a refund will be issued and an email confirmation with the total amount credited will be sent. 

A gift of fragrance is the perfect way to show that special someone how much you care.

FantastiqueFragrances.com offers a Convenient, Elegant, Gift Giving Service. Gift wrapped items are placed in a red metallic gift box and a personal gift card from you is placed underneath the red bow. This service is only $3.99 per item up to 3 per order.